With the exception of our Whey Protein powder, all of our products are vegan.
The ingredients for NATUREAL supplements are outlined on the Ingredients page of our website.
Yes, our products are gender neutral designed for both men and women.
We recommend talking to a health care physician prior to using any supplements and seek their advice concerning any specific medical situation.
We would not recommend using any fat burner, including NATUREAL Revert 10.0 or the Revert Drops. We would not recommend using the whey as a meal replacement. You may, however, use NATUREAL Whey as a snack or post workout shake.
Each product has its own specific instructions for daily use, which is noted on each individual product page and on the back of each container.
Yes. Weight loss supplements are intended to aid and accelerate the weight loss process.
The healthiest and best results come when used in conjunction with proper diet and exercise program.
We recommend exercising at least 20 minutes per day or 3-4 times per week for one hour. Incorporate healthy, nutrition habits and an active lifestyle and you will be pleased with your NATUREAL results.
No, you don't have to be on a specific diet. We do, however, recommend eating fresh produce and healthy food.
We strongly recommend eliminating refined carbs, sugary beverages, sugar, sugar substitutes and highly processed foods, which are notorious inflammation promoters with zero nutritional value that will take longer for you to see optimum results.
You should record your your progress on a bi-monthly basis.
Weight loss results will vary depending on the individual and factors such as physical health, nutrition, exercise and adherence to the 4-week nutrition and fitness plan outlined in the NATUREAL Wellness Guide.
Wellness goals are not a one size fit all. No, you do not "need" to take all of our supplements.
But all of our formulas complement each other in case you decide to try the Total Transformation Collection.
No, refrigeration is not required.
We recommended keeping the lids and tops of all containers tightly closed. Store all products in a cool, dark area away from moisture.
Products that are safe to store in the refrigerator are the probiotics.
Each bottle contains 60 capsules or a one-month supply. We recommend taking two capsules together with a full serving of water.
Our supplements have a 4 year shelf-life except for the NATUREAL Whey, which has a shelf life of 2 years. The best by dates are printed on each container.
Yes, NATUREAL Supplements are manufactured In the United States, inside of a GMP Certified facility.
Our manufacturers adhere to the strict Good Manufacturing Practices required for Dietary Supplement and Food Manufacturing.
Absolutely! All of our raw ingredients come with a certificate of analysis for potency and purity.
We conduct microbiological testing during the manufacturing process with document traceability.
After our products are manufactured, labeled and sealed, we test every lot of each product by an independent, certified third-party lab to verify the quality and guarantee purity and potency of our products testing for microbe contamination, heavy metals, impurities, allergens and pesticides to verify that our products are safe and meet label claims.
We request a 24-48 hour window to process orders. Once the order has been placed, you will receive a confirmation number. Once the order has been processed, you will receive the tracking number via email.
All orders are processed within 3 business days. Once the order has been processed, you will receive the tracking number via email.
United States orders should arrive at the billing address of the credit card holder within 2-3 business days from the day the order has been processed.
International orders should arrive within 5-7 business days from the day the order has been processed.
Orders placed Saturday - Sunday are shipped on Monday.
Orders placed on a holiday will ship the next business day.
We're confident that you will be pleased with your NATUREAL purchase. We stand behind the quality of all NATUREAL supplements.
If you are not absolutely satisfied with a purchase made on natu-real.com, for any reason, contact Customer Support at: firstname.lastname@example.org so we can work with you to find an alternate solution or refund.
If a return is initiated, you will be issued a Return Authorization code.
It is your responsibility to pay for the return postage.
We recommend obtaining a Signature Confirmation for verification and efficiency purposes.
We must receive the product within 30 days from the date of original purchase for the refund to be valid. Returning NATUREAL products without complying with our return policy will deem your transaction non-refundable.
Shipping prices are based on the size, shape and weight of the package.
Yes. There is an option for you to pay extra (at checkout) to expedite your order and guarantee the date of the delivery arrival.
We offer worldwide shipping for U.S. and International orders.
It is your responsibility to confirm if your country allow the shipment of products that you wish to order.
We cannot be responsible for any customs duties, taxes, restrictions, regulations or tariffs that may apply in countries outside of the United States.
We ship all orders via the United States Postal Service. You may, however, elect to have your order ship via UPS or FedEx for an additional charge.
Custom fees are not covered in the shipping cost.
Custom policies vary by each respective country.
Unfortunately, we do not have control over how your country determines its fees but would advise you to contact your local customs office direct to address your concerns.
Managing Your Subscription
To start, all subscription orders cost 20% less than one-time purchases. Subscribers and members are the first to know about all news: new products, events, partnerships, etc.
You can manage your subscription through your user account. Log in to your account and you can do the following:
Change your next shipment date
Change how often you receive your shipments
Cancel your subscription
If you haven't created an account, you can do so HERE. For any other changes to your subscription, including switching products or flavors, please contact our Member Care team.
Log in to your account. On the "My Subscriptions" tab, click the "Change Shipping Details" button. On this tab, you can select to receive your shipment "Every 1 Month" or "Every 2 Months."
You can contact our support team to make any changes you need, including:
Skipping a month
Changing product flavors
Adjusting the quantity.
Because our subscription is based on a 30-day renewal cycle, your payment will be charged every 30 days. Each month you'll get an email 5 days before your next order will be finalized and charged, so you won't be charged without a heads-up.
Log in to your account. On the "My Subscriptions" tab, under the Shipping Address located to the left side of the page click "Edit". A sidebar will appear to the right side of the page, click "Update".
Log in to your account. Click on the "Account Details" tab and go to the "My Subscriptions" section on the lower left side. Click "Cancel Plan" to cancel your entire subscription.
If you want to cancel only one product from your subscription, please contact our Member Care Team.